How relationship-building and supports are replacing an outdated punitive approach
By Kimberly Sellery
andemic-related challenges, quarantines and trauma, ongoing illnesses, disconnection from schools and routine — these are the major causes identified by education leaders and experts for an incredibly high number of student absences across the country in the 2021–22 school year — a challenge that has continued into 2022–23.
In October 2022, Attendance Works Director Hedy Chang predicted a doubling in chronic absence in California and around the nation compared to pre-pandemic years — a significant underestimation. Recent data from the California School Dashboard showed chronic absenteeism increased statewide from 10.1 percent in the 2019–20 school year to 30 percent in 2021–22.
long with health-related absences and school disconnection, Chang noted other compounding factors are contributing to the unprecedented numbers of chronic absenteeism, defined as missing 10 percent or more of school days for any reason.
“Absenteeism has also been exacerbated by school staffing challenges including a lack of bus drivers and teacher shortages, health fears and the lack of a regular routine of learning,” Chang said. “These pandemic-related challenges were layered on top of pre-existing barriers to attendance, such as poor transportation, anxiety, trauma, housing insecurity, lack of access to health care and community violence. Communities that struggled economically before the pandemic have been especially hard hit. The highest levels of chronic absence were experienced by American Indian, Black, Pacific Islander and Hispanic students as well as among students who were socioeconomically disadvantaged, involved in special education or English learners.”
While local educational agencies vary in their approaches to addressing chronic absenteeism, one thing is clear: a punitive approach is out and building relationships is in.
“What we don’t need is a new initiative just focused on chronic absenteeism,” Chang said during a California Department of Education webinar in January. “What we most need is to take an integrated approach where we are using the data on chronic absenteeism to inform all of these critical investments like universal pre-K, community schools, expanded learning, mental health and professional learning — these are all strategies that, when used well and targeted well, will really help make sure kids are showing up to school.”
That’s a challenge that Sacramento City Unified School District understands well. The district identified a chronic absence problem in 2012, when it partnered with the UC Davis Center for Regional Change and Attendance Works to analyze its data and put some basic attendance monitoring structures in place.
The district’s work accelerated when it was awarded a grant in 2017 through the Learning Communities for School Success Program. The Office of Student Attendance and Engagement was created to centralize attendance monitoring and initiatives. The district partnered with the UC Merced Center for Educational Partnership to implement tools for data collection, including the Early Identification and Intervention System, which operates as an early warning system. For example, schools can look at the previous year’s data and search for trends in absences, then use this information at the start of the school year to begin early outreach and interventions.
need is a new initiative just focused on chronic absenteeism. What we most need is to take an integrated approach where we are using the data on chronic absenteeism to inform all of these critical investments.”
—Hedy Chang, Director Attendance Works
The district began with a 15 percent chronic absence rate in 2017 and by April 2020, it declined to 12 percent. Jennifer Kretschman, Sacramento City USD’s director of Multi-Tiered System of Supports (MTSS) and Student Attendance & Engagement, said the district was on track to have chronic absenteeism down to 10 or 11 percent in March 2020 — and then the COVID-19 pandemic hit.
“We had been really focused on high-level messaging and shifting from this punitive mindset to a more supportive mindset, and we were seeing results,” Kretschman said. “Then COVID hit and we weren’t able to reach 2,000 kids, and they did not return to school when everyone else did because we had bad contact information. Our office got this huge wake-up call that we really need to focus on caring for our kids and building relationships and having relevant contact information — we had this huge disconnect with our community. So, we did intensive work around home visits.”
The attendance team worked with Sacramento’s Department of Human Assistance, which provides resources and services to low-income members of the community, and other community organizations to track down the missing students. They found all but six families, which they later learned had moved.
The district focused on Tier 1 of MTSS, emphasizing relationship- and community-building, and ensuring families felt more connected to the school sites and the district office, Kretschman explained. “Now we’re in a place where we have 18 focus schools that we are doing intensive work with that has been totally realigned with our main focus on building relationships.”
During home visits, school planning meetings and direct intervention plans, the district works with community organizations to connect students and families with the supports they need to enable them to get to school. Sometimes that means assisting families with the basics: food procurement, stable housing, medical attention or job-search resources.
Another data tool used by the district from Everyday Labs helps the team to assign interventions and allows every site to look at an individual student’s trends and patterns. It also aggregates data at the district level.
A pattern that has caught the team’s attention is poor attendance for fifth- and sixth-grade African American and Latino boys. One intervention in the top 10 schools identified with this issue involves a local motivational speaker, Kevin Bracy, who started the 2022–23 year off with an attendance rally. Bracy then meets once a week for six weeks with a targeted group of fifth- and sixth-grade boys, aiming to be a mentor and foster school connection. The district is monitoring attendance for the students before, during and after the program (still in progress at the time of this writing) to evaluate its effectiveness at completion.
on high-level messaging and shifting from this punitive mindset to a more supportive mindset, and we were seeing results.”
“I think it’s incumbent upon schools, now more than ever, to make sure school is a place where kids want to come, that they have interesting classwork, they have engaging enrichment or extracurricular activities,” said Phyllis Jordan, associate director at FutureEd, an independent think tank at Georgetown University. “Research shows creating a better school climate is linked to attendance.”
Jordan noted that strategies should vary depending on the student group. “The connection with the family is particularly important in the early grades because there’s rarely a child who just stays home without a parent knowing about it,” she said. “That’s obviously not true with teenagers. I think the connections at school are really key. It could be just showing up because all their friends show up. A qualitative study in Connecticut on home visits found that when they brought one student back to school, that their friends would start showing up, too.”
While important, school climate can only go so far in a region that is still struggling with COVID and other illnesses. In San Ysidro School District, the district closest to the Mexican border in San Diego County, COVID is still causing havoc. The district of about 4,500 students serves a population in which 54 percent of students are English learners and 82 percent of families live in poverty.
now more than ever, to make sure school is a place where kids want to come, that they have interesting classwork, they have engaging enrichment or extracurricular activities.”
“Each of the teams are taking a multi-disciplinary approach to address the root causes and to use data to inform decisions about attendance,” said San Ysidro SD Superintendent Gina Potter. “Each school ICAN team establishes attendance expectations for their schools, and those expectations revolve around the attendance data and around establishing a robust support system for the families who continue to struggle with recovery or who are continuing to sustain impacts of COVID, or who may not be COVID impacted at all.”
And COVID is still having a large impact on attendance, and life, in the district. “The geographic region of our school district was a COVID epicenter for the first two years of the pandemic,” Potter said, noting it was the highest impacted COVID epicenter as well.
Potter expressed concern over the mixed messages sent by the state. “We want you to stay home if you’re sick, to safeguard others and so that you have time to recover, but we’re going to mark you absent or chronically absent and not excuse it,” she said. “And that, in turn, takes a community in poverty, a community with vulnerable students and vulnerable families, and further exacerbates the trauma that we’ve been through and that we’re continuing to sustain, because that results in reduced funding for our schools.”
Potter is looking to the state for something she believes we all should exercise — empathy and grace. “I feel, as a humanitarian leader, that it’s so important that we recognize the grace that’s needed during this time of recovery, that we recognize the character traits of kindness and compassion and healing ,” she said. “The state is still requiring the mandate that you should stay home if you are positive with COVID or you have symptoms — and yet we really haven’t, as a state, created multiple options for attendance recovery.”
that it’s so important that we recognize the grace that’s needed during this time of recovery, that we recognize the character traits of kindness and compassion and healing.”
“Boards of education set the agenda for spending things like COVID relief money,” said FutureEd’s Jordan. “When administrators come to them with a proposal, boards should ask, ‘How is this going to help our attendance?’”
Tutoring, which benefits academic recovery, also helps a student build a relationship with someone, she continued. Having a caring relationship at school helps engage youth. Making sure that part of the budget is going to family outreach or home visits or mail and texting programs, and that the right data is being collected and being shared with schools in an actionable way is crucial.
The board of the state’s northern-most district, Del Norte County USD, has taken attendance into consideration when allocating money for new initiatives. In the 2015–16 school year, the district’s chronic absence rate was just over 24 percent. Del Norte worked to track student attendance and implemented tiered supports in which a multi-disciplinary team works with families to create attendance success plans to help get students back on track. The district was on track for a chronic absence rate of 9 percent before the pandemic, according to Superintendent Jeff Harris. But in 2021, that rate hit 65 percent. In 2022–23, the district has a chronic absence rate of about 45 percent.
The district is making investments in better systems to track chronic absence, working directly with school staff to develop site-based plans for a tiered-support approach, and adding more staff for student’s mental and physical health needs.
“After the pandemic, the board really made an effort to bolster what was happening at schools in a variety of ways,” Harris said. Those included funding for more mental health staff and doubling the district nursing staff from five to 10 positions. Funding for family liaisons at every school site was also a priority.
FutureEd’s Jordan has researched using COVID relief funding for these efforts, as well as existing funding that can be tapped into once relief funds expire. These include federal Title I funding, which provides support for high-poverty schools and students; Title II, which provides support for high-poverty schools and students; Title IVa, which provides Student Support and Academic Enrichment grants; Title IVe, which supports family engagement grants; and Title IVf, which provides funding for full-service community schools. She also referenced California’s historic investment in community schools as a strong funding stream.
“Better connections with teachers, more engaging curriculum, a welcoming school climate — all of these things are just good for your school,” Jordan said. “They’re good for learning, and they’re good for bringing kids back to school and to keep them coming back.”